Services
1. Inter-library loan /Document Delivery
This is a service to facilitate procurement of materials that are not available at the AIU Library. This service is available to students and faculty members of AIU who request for either books or articles.
Requests for books will be forwarded to local libraries. Library materials borrowed from other libraries are subjected to the terms and conditions imposed by the lending library. Renewal is generally not allowed.
Requests for articles will be initially forwarded to other Libraries in Malaysia as appropriate. Unsuccessful requests will subsequently be forwarded to other reputable foreign libraries. While the service for inter-library loans is free, requests for articles will be charged to the individual at cost price or charged to research grants, if available.
2. Self-service Photocopying
The self-service photocopy machine is available at the Photocopy Room on the Ground Floor. Photocopy cards can be purchased from the counter staff. Compliance with the International Copyright Act is compulsory.
3. Reference/Reader Advisor
The Reader Advisor, who is a professional librarian, is available to provide assistance in utilizing materials in the Reference Collection that includes encyclopedias, dictionaries, handbooks and atlases. The person is also in charge of the AIU Information Literacy programme. He/she is located at the Reference Desk, Ground Floor.
4. Library Orientation and Information Literacy Programmes
Reference staff provide orientation sessions as well as bibliographic instruction to library users. Initial comprehensive orientation to library services and resources are given to students during the Library Orientation Programme when they first join AIU. An online tutorial featuring lessons with accompanying exercises is available on the Library page of the AIU website:
Lesson 1 – Doing research in the library
Lesson 2 – How to find books
Lesson 3 – How to find articles
Lesson 4 – How to search the internet
Lesson 5 – How to use electronic databases
Lesson 6 – How to evaluate sources
Lesson 7 – How to cite sources
Individual reference assistance is provided to students on a drop-in or scheduled basis. Students who need in-depth assistance may schedule research consultations.
For AIU staff a familiarisation tour is provided on their first day in AIU.
5. Guided Tours
Will be conducted for group tours.